You will get several benefits if you use SIP trunking to power your business phone system. For example, it will help you to lower down your DDI rentals and call charges. It will help you to improve your marketing performance and the quality of your customer service. It is easy to understand the benefits of SIP trunking. But the problem arises when it comes to understand how it works. Well, in this post, we will focus on that.
What Is SIP Trunking
SIP stands for Session Initiation Protocol. This is an application layer protocol which will allow you to run your phone system over an IP connection. So overall, it is fair to conclude that this type of phone systems is not powered by traditional phone lines.
In the section above, we have discussed what is SIP. But if you want to know what is SIP trunking, then you also have to know about trunking. Well, you can take it as the backbone of phone lines that connect multiple users over a telephone network. Here it is important to understand that SIP trunks use Voice over Internet Protocol (VoIP) for establishing a connection.
SIP trunking works similar to HTTP. This is the basis of browsing a web page on the internet. SIP trunking works similarly like HTTP for the online phone service providers and users.
How It Works
We have already mentioned the fact that SIP trunking works on the voice over internet protocol technology. SIP is the fundamental basis of SIP trunking. It eliminates the need of physical connection for making or taking calls. You don't need any additional hardware, circuit boxes or wiring to create and maintain a PSTN connection.
Service providers virtually install the SIP "trunk" over the existing internet connection. If you look around, then you will easily find plenty of IT support companies in Melbourne as well as in the other cities. According to your preference, you can pick any of them to make the most of SIP trunking. By using this system, IT support companies reduce the needs of traditional analogue phone lines. When you reduce the need of using multiple phone lines, and use a single point of entry, it reduces the charges of outgoing calls.
People mainly use Local Area Network (LAN) to connect their IP phone with the internet. By using the power of SIP trunking, you will also get the advantage of shared lines. It will add flexibility in communications. Here it is also important to understand that traditional phone systems that are not VoIP-capable can also be connected with the internet over VoIP gateways.
